Shipping & Shop Policies
Return & Exchange Policy
We are bummed your item didn’t work out, but it’s easy to return. Please return unused garments within THIRTY DAYS (30) upon receiving your items.It is important to know that all items must be in PERFECT condition to receive a refund or exchange. Any article of clothing with deodorant marks, stains, or odor (specifically from the smell of laundry detergent or dryer sheets) will not be refunded or exchanged. Accessories are not eligible for return. Also know that any shipping costs paid by the customer when the initial order was made will not be included in the refund amount. You can send your returns back to us, providing your own shipping to:
Her Tribe Athletics
PO Box 16223
Hooksett NH 03106
Please include your name, your order number and whether or not you would like to return your items for a refund or exchange it (and for what item or size).
Please contact hertribeathletics(at)gmail.com with any order mistakes. In the event of a mistake, the exchange shipping will be covered by Her Tribe Athletics.
All items ship via USPS.
We ship to all address in the United States. Priority shipping is available. We also ship to Canada for a flat rate, International shipping is flat rate.
We collect postage that simply covers our cost of shipping and handling from the United States via USPS First Class International Mail. We DO NOT collect any other duties or fees. All customs duty fees and taxes are the responsibility of the buyer. Customs duties, taxes, VAT, brokerage fees, or tariffs could be applied to your package at the discretion of your local customs officers or post office and we have absolutely no control over this, nor do we know how much will be collected from you. We also do not have any control over customs or the packages that they may randomly inspect, and cannot guarantee that your products will or will not be subject to searches through customs. We can tell you that our products that we ship no more likely to be inspected than any other package.
Her Tribe Athletics is an LLC.
Terms of Service:
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Her Tribe Athletics, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
All images appearing on the Her Tribe Athletics website are the exclusive property of Her Tribe Athletics, LLC and are protected under the United States and International Copyright laws.
The images may not be reproduced, copied, transmitted or manipulated for any commercial use without the written permission of Her Tribe Athletics. Any images used through social media platforms such as (but not exclusive of) Instagram, Facebook, or Pinterest must reference Her Tribe Athletics through hypertext link or linking our official social media accounts if applicable.